We encourage and welcome feedback from all patients. Please ask our staff for a feedback form or fill in the online form below.
We periodically we ask patients and parents to participate in surveys. Please advise if you do not wish to be included.
All information will be treated in a confidential manner. However Southbank Day Surgery is legally obliged to notify regulatory bodies in certain circumstances.
Internal avenues of referral should be addressed to:
- Director of Nursing, Southbank Day Surgery
External avenues of complaint referral are available at:
- Office of Health Review
The Southbank Day Surgery Complaint Policy is available on request.